At Resin By Monika, every piece is handcrafted with care and attention. As our products are often made-to-order or personalized, we follow a no-refund policy in most cases.
All Sales Are Final
We do not offer refunds for:
Change of mind
Custom or personalized orders
We encourage you to review product details thoroughly before making a purchase.
Damaged or Defective Items
If your item arrives damaged or defective, don’t worry — we’re here to help. Please contact us within 48 hours of delivery with:
Your order number
Clear photos of the product, packaging, and shipping label
Once reviewed, if the issue is approved, we’ll offer a replacement or refund, depending on the situation.
Refund Processing
Approved refunds (if applicable) will be processed within 5–7 business days to your original method of payment. Timeframes may vary depending on your bank or payment provider.
Need Help?
For any refund-related concerns, feel free to reach out: 📧 Email: resinbymonika@gmai.com 🌐 Website:https://www.resinbymonika.in