Privacy Policy – resinbymonika

Welcome to Resin By Monika. Your privacy is important to us. This policy explains how we collect, use, and safeguard your personal information when you interact with our website or place an order.

What Information We Collect

When you browse or shop on our website, we may collect:

Contact Information: Name, email, phone number, and shipping/billing address.
Order & Payment Details: Items purchased, order history, and payment method (processed securely through trusted third-party gateways — we never store your payment credentials).
Technical Data: IP address, browser type, device info, and activity on our website to help us improve functionality.
Communication Records: If you reach out to us via forms, email, or messages, we may keep those conversations to assist you better.

How We Use Your Information

We use the information we collect to:

Process and deliver your orders.
Send you updates regarding your purchase.
Provide customer support and resolve issues.
Improve your shopping experience and website performance.
Share updates about new products or special offers if you’ve agreed to receive them.

Your Privacy is Protected

We do not sell, rent, or trade your personal information.

We only share your data with:

Payment partners to securely process transactions.
Delivery services for smooth and timely shipping.
Service providers for website hosting, analytics, and improvements — all of whom follow strict data protection practices.

Cookies & Tracking Tools

We use cookies to:

Keep your shopping cart active during browsing.
Remember your preferences for future visits.
Analyze traffic and site usage to enhance your experience.

You can control cookie preferences through your browser settings. Disabling them may impact site functionality.

Your Privacy Choices

We believe in transparency. You can:

Update or correct your personal details.
Unsubscribe from promotional communications at any time via the link in our emails or by contacting us directly.
Request that we delete your information, except where data must be retained for tax, legal, or order fulfillment purposes.

Just drop us an email if you’d like to make any changes — we’re happy to assist.

Data Security

Your security matters to us. Our website uses encryption and trusted tools to protect your personal and payment information. We regularly update our systems to prevent unauthorized access.

Policy Changes

We may update this policy periodically. Any significant changes will be posted here. By continuing to use our site, you agree to the terms of the updated policy.